Disney Showcase Alphabet Letter R Roo Figurine

Hi Steven, I’m sorry to hear that you are unhappy with your item (Disney Roo figurine). Disney Showcase items come in all shapes and sizes and vary in price from around £10 - £200 per figurine. The item you purchased has a £12.49 RRP and is one of the smallest and lowest priced items in the range. I am not sure what you were expecting, but we want every customer to be happy with their purchase so we will of course be more than happy to arrange a return and refund for you. Orders are normally dispatched same day if paid for before 3PM (Mon-Fri) however in this case you pre-ordered an item a few months before it was released, so it was dispatched as soon as it was received from the manufacturer. Kind regards, 24-7 Games